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Tuesday, April 8, 2014

Vonage Basictalk fee increase from $9.99 to $12.99

Update: Vonage Basictalk fee increase from $9.99 to $12.99 was canceled.

During 2012, Vonage introduced the lowest calling at $9.99 plus taxes for calling US, Canada and Puerto Rico unlimited. This calling plan was named BasicTalk plan. Later, this plan was no more offered as they introduced the calling plan US and Canada 400 minutes plan - $12.99 plus taxes. Later, Vonage also introduced BasicTalk service as a different brand under the Vonage control.

Now, customers were sent out an email stating that those Vonage customers in BasicTalk plan will be migrated to $12.99 plus taxes with a different calling plan name. In the past two years, this is the third time Vonage is increasing its calling plan fee. However, unlimited calling to US, Canada and Puerto Rico at $12.99 plus taxes is still reasonable.

1 comment:

  1. Can you provide more information on this. They went to great lengths slightly over a year ago to convince me to change my service and assured me multiple times that my rate would not change. I actually changed from a lower cost service. I am a very small user, but for what I do the vonage service is better so would like to keep it and not go thru the process of change again. there is still a basictalk service that is $9.99 and the web site has all the vonage colors but not the name and no information about features. Any additional information that you can provide would be helpful. Thanks

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